IT Managed Services
Business IT Services
Managed IT Services
Dependable IT Managed Services for Business
Office 365, Microsoft Exchange
Microsoft Office is a requirement of every Aussie business. Simplify your business with our Microsoft hosted solutions including Microsoft Office, Microsoft Exchange
cyberSecurity
We provide network firewalls and monitor your crucial IT assets to provide extra protection against threats and hacks.
windows Server
We are experts at Windows Server installations and migrations for all Server versions from 2000 till Windows Server 2019. Our technicians can migrate applications including Active Directory and Microsoft Exchange, on premises or in cloud.
microsoft Azure
Our Microsoft engineers can provision and migrate your current Azure cloud servers. We provide Azure support and consulting for seamless business operations.
IT Support
Fast Proactive IT Help Desk
drive business efficiency with streamlined ticketing system and SUPPORT
it HELP DESK SUPPORT
Our professional help desk strives to resolve your requests with the highest priority and minimal downtime. We invest heavily in staff training so we are able to resolve issues at first point of contact. We have the remote monitoring tools so we are able to resolve the issue at first instance.
ONSITE it MELBOURNE
Our experts will attend your location to resolve any issues that remain unresolved. Our onsite services include PC Setup, repairs and ipgrades, antivirus setup, business internet setup, printer setup and troubleshooting
Customized Casual IT SUPPORT
Customized casual IT Support provides clients with the option of tailored IT Support to meet requirements depending on their situation. Our technicians are available for innovative solutions to support requests Australia wide.
Effective IT Management
Remove your risk of unexpected bills with our fixed plan IT Support and no lock in contracts. Fixed price IT Support is an indispensable business resource that comes at a lower price factor also has the ability to free up your staff resources and distractions.
IT Solutions
Expert IT Solutions
Partner with the team with expertise in all round it solutions
it infrastructure procurement
Through our partners network we have access to latest IT and networking equipment and pcs and servers which comes with free advice and support. You can count on us to keep IT infrastructure updated and in tip-top condition.
Cloud Solutions
In 2021 Cloud Computing is a necessity businesses depend on for smooth operations. We provide solutions for cloud operations including Office 365 deployment, Hosting, Infrastructure as a Service, Microsoft Teams, Private Cloud, Public Cloud.
business it Strategy consulting
Our Engineers can facilitate development of an integrated IT strategy based on your business model. Our plan will align your business and IT requirements and what needs to be done to support your vision, goals thereby safeguarding future business growth and prosperity.
office relocations
We are available to professionally manage all ICT related components of your office relocation. From intricate planning, making technical recommendations and preparing both on-premises and cloud solutions, to physically relocating your hardware and managing service cut-overs on moving day, we make your move seamless and stress-free.
FAQs
IT Support involves with managing and maintenance of technology systems and networks, of different types of organizations such as businesses, non-profit organizations, schools, universities and government departments. Businesses and Organizations of all sizes use IT support (either in house or Outsourced IT Support) for their various needs. Different forms of IT support includes in-house IT staff, Casual IT Support and Managed Services (fully and partially).
IT Support AU helps businesses with casual IT support and fully and partially Managed IT Services. Our services include IT help desk, IT solutions, Business IT, Digital Marketing, Web design, software development, server install, server monitoring, data backups, business continuity, website update.
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Managed IT Services is when you bring an IT expert to manage IT side of the business. Companies can choose from full or partially managed services and which services they need.
Generally, when a business starts, it doesn’t need assistance with IT. But as the business grows, the business gets more clients and more staff and its IT needs change. There are more computers, servers and users using them. The business at this stage needs help for their IT services.Another scenario to use the services of an external IT providers is when you need assistance with new technology to improve and grow your business.
The IT support services company or IT solutions company then comes in and makes sure the business IT needs are met. IT services company has the responsibility of making sure anti-virus is installed on all company computers, sensitive data is backed up and the business continuity plan is up to date in case of crash, failure or data loss.
As an example, IT infrastructure like computers, servers and printers usually have a life cycle of 2-3 years. After 3 years the IT equipment is passed its warranty period and not as efficient and as fast as it was at the beginning. The latest windows updates and all the different kinds of company software slow the IT infrastructure down thereby reducing productivity and efficiency.
A managed IT services or IT Services provider takes care of IT infrastructure of the business and makes sure the IT infrastructure is efficient and up to date. Having optimized IT equipment provides much better experience for clients and increases business throughput and productivity. This also means the new equipment has the latest operating system and updates with higher security and anti-virus protection because of security patches from manufacturer.
IT Services provider or MSP provide essential Business IT services. Today, businesses are more reliant on technology than before. Business owners should consider what happens when there is a virus on a computer, the network is not functioning optimally. What happens when there are bottlenecks in technology and not functioning at 100%.
An outage in technology can cause staff frustration, impact business performance, productivity and profit. A hack attack can ruin business reputation and the business may never be able to fully recover from an attack. Also they might be held to ransom for their data by cyber criminals.
According to research, 60% of business close within 6 months of a cyber attack.
A IT Managed Services Provider helps your overcomes these obstacles. MSPs help you mitigate security risks, help develop business continuity plans and how to train staff against phishing and cyber attacks. IT Services providers like IT Support AU help Australian Business with a wide range of IT Solutions for their technology and IT services while placing utmost importance of Cyber Security, privacy and business continuity.
